Right of withdrawal

Information on the exercise of the right of withdrawal in the case of a purchase contract for the delivery of one or more goods in one shipment


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must contact us

FARM GOLD Handels-GmbH
IZ NÖ-Süd, Straße 10, Objekt 40
2355 Wiener Neudorf
[email protected]
+43 2236 / 62 622 – 0

inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form, but this is not mandatory.

You can also use our model withdrawal form or another clear statement on our website

Fill in and submit electronically. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract.

The deadline is met if you send off the goods before the period of fourteen days has expired.

We bear the cost of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.

The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.

Withdrawal form

(If you want to cancel the contract, please fill out this form and send it back)





FARM GOLD Handels-GmbH – GoldTHEKE

IZ NÖ-Süd, Straße 10, Objekt 40

2355 Wiener Neudorf


[email protected]

+43 2236 / 62 622 – 0


Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über den Kauf

– der folgenden Waren (*)


– bestellt am (*)/erhalten am (*)



– Name des/der Verbraucher(s)



– Anschrift des/der Verbraucher(s)



– Unterschrift des/der Verbraucher(s) (nur bei Mitteilung auf Papier)



– Datum


(*) Unzutreffendes streichen.